Our Commitment to Your Privacy
As of January 15th, 2016
Revision October 2, 2016
Personal information is identified as information pertaining to you that allows us to identify and contact you as the customer. As a visitor, you do not need to submit personal information to access certain areas of the Site, however it may be required to access certain aspects of the website’s features including but not limited signing up for our newsletter, making purchases, or contacting us for additional information. If you do not want to provide certain information you will not be able to access certain features. We may collect non-personal information for analytical purposes including but not limited to your device, your device’s operating system, and/or your geographical location. Non-personal information is used wholly for statistical analysis of the website to better improve our website’s performance and/or user experience. Non-personal information is not associated with records containing your personal information and therefore you will remain anonymous when browsing the site.
We collect identifiable personal information when you create an account, use certain aspects of the companies features (including registration forms, rating forms, surveys, contests and/or receive technical or customer support). Some information that may be collected include your name, username, address, phone number, and e-mail address. For orders placed through our website, we collect financial billing information such as billing name, address and the credit card/debit card information. This is wholly used for the financial qualification during the ordering process of our website. We do not store or save data pertaining to credit card/debit card numbers to protect the privacy of our customers. All financial data pertaining to credit card/debit card numbers are submitted through an encryption to Authorize.net, a third-party payment gateway to mask the numbers and collect payment.
By submitting personal information through the Site, you authorize the Company to use such information for the purposes indicated in this policy and on the Site.
Usage of Personal Information
Personal information submitted by you and obtained by us may be used to (though not limited to) process transactions, inform you of new products or services, respond to your inquiries and address your customer service questions or technical issues. Furthermore, your submission of information allows us to use your contact information including your phone number and e-mail address to send you pertinent website information including updates, product notifications, general announcements and to contact you if/when necessary including but not limited to abandoned cart reminders. We will not share or disclose your personal information with any other parties without your consent except those affiliated with the Company, acting on behalf of the Company, and relevant third parties such as those required to process a transaction, collect and maintain our information servers, and perform necessary services.
We may use your personal and non-personal information for data collection wholly for the analytical, statistical, and historical purposes. Your personal information may be aggregated or made non-personally identifiable for this purpose and will be solely used for analytical, statistical, and historical purposes. By submitting your information, you grant us royalty-free, worldwide, irrevocable, perpetual and fully transferable right and license to use your personal information for our analytical, statistical and historical data collection. You expressly authorize us to make any commercial use of such analytical data without limitation, provided that we do not sell, trade, or in any manner transfer any analytical data that is personally identifiable. Your information will be used within Premium Vape Supply, its parent company and its affiliated websites’ data collection.
We reserve the right to use third party age verification systems, in accordance with federal laws. We also reserve the right to ask for additional information in order to verify your age in compliance with federal and state laws, including photo identification.
Age Disclaimer and Children’s Privacy
This website is intended only for the use of adults aged 21 and older. We cannot identify, deny the creation of an account nor do we knowingly collect personal information of a person under the age of 21. Any information that is recognized as such will be removed from our data collection. We strongly encourage parents to monitor the online usage of their children below the ages of 18 and adults under the age of 21 should not use this site.
Do Not Track
We honor the request of “do not track” signals sent by a visitor’s browser and the Company does not collect user information about visitor activities over time and across different websites, nor authorize third parties to do so.
The Site uses Google Analytics to help us gather information about who visits the Site and what pages are being viewed. This service does not provide personal information.
Our servers automatically record information that your browser sends when you visit the Site, including such information as your IP address, browser type and version, search engine used to find our Site or Company Features, which Features are used and when and how long they are used. This information is used to monitor and analyze how users interact with Company Features, provide customer service, and to maintain and improve the Site and Company Features.
Legal Sharing of Information
Information collected by Premium Vape Supply, its parent company and its affiliated websites is used to process transactions, inform you of new products or services, respond to your inquiries and address your customer service questions or technical issues. Special circumstances may require us to share your personal information including but not limited to:
- Disclosure of information reasonably necessary to satisfy any applicable laws, regulations, legal processes or requests made by law enforcement or governmental authorities.
- In the event of a merger, acquisition or any other transaction involving the sale of some or all of Premium Vape Supply’s assets, user information and personal information collected through your submission. Should this event occur, we will use reasonable means to notify you through email and/or notice on our website.
- Our service providers may require your personal information for access to some of our website’s features including but not limited to: ordering, purchasing, newsletter subscription or analytical, statistical, historical data collection. To our extent, we require our service providers to comply with these privacy policies set herein and its appropriate confidentiality and security measures.
Your Privacy Rights
You may change, update or delete your personal information by accessing your account interface provided in our companies’ features. If you would like to discuss what information is being collected from our website, change or delete your information, please feel free to contact us at [email protected].
If you would like to cease notifications and announcements via e-mail, you may unsubscribe to automated correspondences by clicking the “Unsubscribe” hyperlink in the automatic e-mails sent to you. After unsubscribing, you may receive emails until any email already in production have been sent. We may also remove your e-mail manually if you wish by contacting us at [email protected]. There may be instances where you may not unsubscribe from correspondence, including customer inquiries or messages relating to transactions.
Dispute Resolution for Residents of the European Union
Securing Your Data
All data collected including personal and non-personal information is stored in secured and protected facilities with protocols and security standards set in place. However, no server, computer, communications network, system or data transmission over the Internet (World Wide Web) can be guaranteed to be secure. We strive to protect your user information however we cannot ensure or warrant the absolute security of any information you transmit to us. By accessing this website, you acknowledge and agree that the information and transmissions are at your own risk. We will make every effort to ensure your security is safe within our means.